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Home > Testimonials

MOULTON GROUP TESTIMONIALS


You folks ask the right questions and responded as per your promise.

Margaret W., customer since 2018

Good communication and follow up

Kathleen M., customer since 2021

Very friendly, responsive, helpful and knowledgeable

Kimberly S., customer since 2022

Our agent, Keagan Wright gives exceptional service and always goes the the extra mile for us! We appreciate him greatly. His expertise and service are hard to come by.

Customer since 2018

Quick Email Response & set up time I was constantly asking for the teams support and they were extremely kind and helpful.

Customer since 2021

Quick response to request for quote. Karen and Meredith were extremely helpful and made sure I got the best rates!

Anita D., customer since 2021

Ability to assist customers with all needs, timely and extremely accommodating.

Customer since 2019

Promptly filled my request fo policy changes.

Customer since 2018

Moulton Insurance is always responsive and always has my best interest in mind.

Stan T., customer since 2019

Prompt, thorough, helpful. Got me the best deal.

Customer since 2018

Moulton group was quick and right on for our insurance quote!

Natasha B., customer since 2021

I have had my insurance coverage with this company for 30+ years. I usually talk to Meredith and she is very knowledgeable. I have referred this office to many friends and being a Real Estate Broker most of my clients use this office as well.

Dovie G., customer since 2018

Love that they can respond thru email since i work 2 jobs and can't use the phone.

Customer since 2018

good people

Max M., customer since 2018

We love how friendly and helpful each and every team member is!

Customer since 2018

They are always there for us with whatever we need. When we need a quote they respond asap. They are always there to answer any question we have on a timely basis. We have house, cars, trucks, boat and motorcycles with them for years.

Customer since 2019

I’ve been a satisfied customer for (over twenty plus) years, always pleased with the service, the promptness, and concern with my needs and any problem that may arise…

Customer since 2018

Your service is excellent, and you always have time to answer my questions

Willie W., customer since 2018

Never a problem working with anyone at the Fort Mill location. They always have an answer or solution to anything I've run into.

Customer since 2018

Reliability, always there when they are needed most, very professional.

Aaron S., customer since 2020

I like that when I call, I get a fast response. My question or concern is actually answered, and a solution is always met satisfactorily.

Kelly P., customer since 2018

Everyone at Moulton Insurance is very nice and always willing to help and answer any questions I may have.... Very nice group of people ☺️ Keep up the good work and

Melissa M., customer since 2018

I have been with Nationwide for years I have totally respect for them and they have always been there for me.

Linda B., customer since 2018

Awesome Customer Service!!

Shane H., customer since 2020

You have always been there when I have questions and find us the best price on insurance besides that I just love talking to Nancy

Customer since 2019

Your team is always there when we need them.

Edward B., customer since 2019

Whenever I have called ( this is Maria Oxford) whoever I have spoken with has always been pleasant and very helpful with whatever issue I am calling about. You epitomize what customer service is about!

Claude O., customer since 2018

Keep doing what you’re doing

Robert A., customer since 2019

Great service, timely responses!

Joanne S., customer since 2018

Great service

Leslie W., customer since 2018

I got service on a single phone call in 15 minutes, not days or hours to talk to a real person.

Gary B., customer since 2018

The staff is so good and friendly

Customer since 2018

Everyone is so helpful and knowledgeable; very quick to respond.

Customer since 2018

The Moulton Group and our agent Susan Fuller are awesome. They are very responsive and give you that extra special treatment.

Leanne M., customer since 2018

Karen is great! Answered all my questions and was very helpful adding my Grand-daughter to my to my policy.

Customer since 2018

Always quick with answers for any question and looking out for customers

William F., customer since 2018

always VERY personal service and quick response times!

Anne P., customer since 2018

The firm is always supportive of my needs and very consultative on coverage as I need it.

Deborah D., customer since 2018

The team has always been very responsive to my requests.

Customer since 2017

Customer service

Customer since 2018

Sue Fuller & her team are awesome!

Customer since 2018

Very knowledgeable our my needs.

Customer since 2018

Helpful when I call. If the person I reach doesn't know the answer, they get me to someone who can help.

Customer since 2018

Great feedback on options, timely and professional communication

Brenda H., customer since 2021

Everyone is always more than ready to help if I ever have a problem or question

Customer since 2018

Outstanding knowledge and customer service; thank you!

Marand Holdings, Inc - DBA ., customer since 2018

We appreciated your help in finding the most appropriate level of insurance at very affordable prices. Thank you and we look forward to many more years of cost saving coverage.

Thomas P., customer since 2021

Always there for me

William O., customer since 2018

Always VERY fast in responding to my requests. They go way above and beyond to provide excellent service at great rates.

Customer since 2018

Rhonda and Jan always helpful in answering questions and taking payments. Very pleasant personalities they have and an asset for your customer service.

Customer since 2019

I been with Moulton for over 20yrs...good location and always take care of me...everyone knows me by name and are very friendly...I hate the RSA but everything else is wonderful

Tywayne C., customer since 2018

You keep things easy.

Customer since 2018

Felicia was extremely helpful and got back to me right away, answering all of my questions in a timely manner. She worked with Julie to provide me a quote, asking for pictures of the area to be insured to be sure we were getting the correct coverage for our HOA.

Customer since 2019

The team at Moulton works to find the best solution for our needs. Thanks!

Michael H., customer since 2018

you have taken care of me very quickly whenever I have needed assistance and you have done it with friendly and courteous service.

Customer since 2018

I love the personalized customer service. The agents do a great job of getting me the best coverage for the best price.

Marion H., customer since 2020

Personal interaction when necessary in a timely manner.

Customer since 2018

You have always been there in the hard times that if've needed your team.

Sergio M., customer since 2018

Security of need

Earl W., customer since 2018

You company is very easy to work with and was the best quote and price that I received for more coverage. Thank you for everything!!

AnnMarie J., customer since 2021

Excellent service

Antoine H., customer since 2018

Taking the time to let me know that I could insure my car At A lower rate .

Customer since 2018

Everyone in the office is extremely nice and helpful. It is a pleasure working with you. You are always on top of things and always make sure my questions are answered.

Bertrand F., customer since 2018

You put customers first

Customer since 2018

In my experience with Moulton Insurance Group, they have always been helpful, professional and trustworthy.

Stephanie D., customer since 2018

Everyone at the Moulton agency is quick to respond, proficient at writing policies or updating them and also friendly. I’ve been working with them for well over 10 years now and they have my loyalty.

Customer since 2018

Very knowledgeable about the services provided. When help is needed, Agents are always willing to help find solutions.

Yolanda D., customer since 2018

Working with me and my company and insuring what is best for me

Customer since 2018

Always respond to emails and phone calls . Always making sure my policy is correct . Great company to have my insurance through !!! Thank you Moulton insurance group !

Jeremy K., customer since 2018

Always answers all my questions. They also return calls very quickly.

Crystal L., customer since 2019

when I purchased a new car and was selling one of my old cars, your customer service dept was so helpful in getting my insurance cancelled on the old vehicle and instate my new vehicle on the plan...I paid my new premium directly to your agency when the home office of Nationwide screwed up the estimate for the new payment...Your dept applied the correct premium and handled re-issuing my new rate to me...

Don W., customer since 2018

Quick response time and accurate updates to reporting requests.

Customer since 2018

You guys are always there when I have a question and get back to me immediately when I need something. Thanks!

Customer since 2018

When I call, everyone I talk to is friendly and helpful!

Customer since 2018

Good rates, responsive team, and show loyalty to long time customers

Michael S., customer since 2018

Always prompt response with regards to special needs / letters required for my employer stating use of vehicle is work related …

Customer since 2020

Everything…I have had nationwide insurance since I started driving at age 16.

Customer since 2018

Every time I’ve called/stopped by over the past years, each staff member is always willing to help, whether it’s to take a payment, set up a new policy or look up options to try to lower my bill. Customer service has been amazing.

William H., customer since 2019

Responsive!

Customer since 2018

The type of professional liability insurance I needed is unique. I’d talked to several other companies and they came up empty. Aaron with Moulton Agency was successful in finding just what I needed.

Terry P., customer since 2021

Anytime I have needed help the customer service has been great and comparable to other companies the cost is the best I've found.

Customer since 2018

We have been with Patti for the past 25 years through 2 owners but the service was always spot on and always helpful.

Terry S., customer since 2018

Always were ready and there when we needed you.

Christine D., customer since 2019

Made it easy. When I worked with the contractor he told me you all were much better (best actually!) and he knew the process would go smoothly. He was right.

Dr F., customer since 2018

Great office people, answer all my questions. Helps with anything.

Customer since 2019

We always get prompt professional service from Patti Berge. She is the BEST!

Customer since 2018

Customer service is great

Customer since 2018

Great, timely communication Knowledgeable owners

Customer since 2021

Worked with Christy Woods for years so always felt like a personal touch. All the new folks have been friendly and helpful ever since Christy left.

Customer since 2018

Getting a person on the line and being very responsive to questions quickly and efficiently

Customer since 2018

Always there and answer my questions

Delores T., customer since 2018

Great staff and never left me hanging on any issue i had.

Customer since 2018

Its service patti delivers and the trust factor

Neil S., customer since 2019

My questions are always answered in a knowledgeable way.

Customer since 2018

That you called me to offer suggestions to lower my insurance premiums.

Customer since 2018

I have been with Patti B. since it was Buchanan Agency. She’s family!!

Gladys A., customer since 2018

Cheri was very helpful with the questions I had. Very friendly employees.

Customer since 2021

Always helpful and kind. When I need an answer to a question someone is available to give an answer. I/we are greatly pleased and satisfied with the service we receive.

Customer since 2018

Very fast at responding to my needs. And helpful with information

Linda L., customer since 2018

I have never had any problems and everyone has been very nice when I have called with a question about my coverage.

Customer since 2018

Because you Cheri Looper! Happy New Year. The Mitchell’s

Delmarcia M., customer since 2018

Always call when I get a renewal and if I have any problems with my policy they will give me a call or email explaining the problem.

Laqwanda R., customer since 2018

You covered my wife’s prescription that our previous insurance provider did not cover and cost us over $150 each month just for the prescription plus the $150 doctor appointment with drug test. I’m not sure if you cover the drug test at her doctor or not but covering her meds helps us a lot.

Customer since 2019

Prompt service. Friendly and efficient. Feel like the agency is a partner with our famiky

Customer since 2018

Great customer service

Maria W., customer since 2019

Keagan Wright was great to work with! Ease of process, product knowledge and professionalism were extended to me and greatly appreciated! Thanks Keagan! You're the best!! Sheryl Allen

Sheryl A., customer since 2021

Very Affordable. Customer service is impeccable. They have always kept their word as a company with no hassles. Everyone is nice and easy to talk to as well as no run around straight to the point. Can’t see myself going anywhere else!

Arthur G., customer since 2018

Moulton insurance team is great not only in rates but often in calling to speak to Rhonda or Karen the help is always readily available. I will recommend anyone needing insurance look no further.

Queen W., customer since 2018

You have the best ladies working in the office. Always great with a smile.

Customer since 2018

Everyone at the Moulton Group are so helpful! They will shop for the best rates for you. I love them and will never leave!

Jan B., customer since 2018

Got back to me quickly and swiftly

Customer since 2018

All agents are very friendly knowledgeable and ready to help in any way

Customer since 2018

We love Susan and her team! Unfortunately we've experienced a couple of claims but Moulton was quick to assist and help us through the process. They also have given wise advise on selecting appropriate policies to fit our needs.

Jason H., customer since 2018

You have always been helpful and prompt to any inquiries and requests that I have had. Special kudos go out to Chari Looper to her attentiveness to my needs!

Paul D., customer since 2018

Everyone is always very responsive, knowledgeable and friendly.

Eric C., customer since 2018

Susan Fuller!

Jeffery H., customer since 2018

Friendly customer service, always help me to get the right quote , for my car insurance and home renters…

Customer since 2019

Always there with an answer when we have a question.!!!

Customer since 2018

Susan Fuller takes care of my needs and Amanda supports extremely well.

Josef K., customer since 2018

Always respond to any needs in a timely manner and always very friendly.

Charlie W., customer since 2018

Very prompt to respond

Darlingston W., customer since 2018

Glenda and Shari are always courteous, patient and knowledgeable! I really appreciate all their assistance with my many questions.

Customer since 2018

Always pleasant dealing with the staff at Moulton Insurance group and they keep you updated on your accounts and try to get you fair prices.

Customer since 2018

You are always helpful and take time to help me with any questions I may have.

Alecia C., customer since 2018

Anytime I call the office, someone answers! Especially when I needed the form for my son drivers license test, although he had to take it multiple times! Someone was their to email me the form. The Team was also there to help me add him on to my insurance. Thank you!

Customer since 2018

Always been prompt with service when I needed it.

Customer since 2018

Y'all are just awesome and super responsive. We appreciate you guys!

Jacy P., customer since 2019

Moulton Insurance group is the best! When I switched insurance companies, my price went down and my level of customer service went up. I like having one point of contact and personalized service. I don’t have to say, “representative” 25 times to get a live person to help me. 5 stars!

Customer since 2020

Everything was just handled easily by Susan during our hectic home purchase / out of state move. You folks are great so far - THANKS!

Customer since 2021

The Moulton Insurance Group has always been very polite and courteous as well being very timely in taking care of any claims or questions that I've had. I highly recommend them to handle all of your insurance needs!!!

Ryan G., customer since 2018

Excellent customer service. Knowledgeable representative.

Customer since 2021

They are always understanding and friendly. Plus the rates are low which is awesome! I’ve been using them for years and will continue even when my daughter needs them.

Customer since 2019

Quick to respond to all requests. Friendly. Keeps us up-to-date on all policies.

Customer since 2021

When I call with an issue I always deal with a helpful and friendly person.

Customer since 2018

Personalize help and calls back on your end is the best, happy new year

Customer since 2018

You have always been very helpful to me and have always answered any questions that I may have thank you I appreciate that.. Thank you for insuring my property.

Ronald R., customer since 2018

Patty has always taken care of me through out the changes in Insurance needs over the last 20 years.

Douglas J., customer since 2017

Great customer service!! To me that's top priority and always trying to find the better priced policy for my family

Customer since 2018

When I call to make a payment everyone is always nice on the phone

Customer since 2018

Meredith is outstanding!

Customer since 2019

You called to make sure everything was as it should be.

Customer since 2018

When we lost our house to a fire, everyone that worked with us was very kind and helpful. We had been told by several people that we would be dropped because of the size of the claim, but when I spoke with Kelley Moulton personally, she assured me that would not happen - and it did not. That was almost 8 years ago and we greatly appreciate the customer care we received from Kelley and Nationwide.

Michelle H., customer since 2018

Fair pricing and good service.

Customer since 2018

Customer service is very important. Everyone there is so pleasant to work with.

Customer since 2018

You have a nice Customer service, Thank You.

Francisco M., customer since 2018

Everything was handled electronically!

Jack P., customer since 2019

Everything is always right when I was in a bind financially you folks worked worked with me for my situations and it was beyond appreciated.

Customer since 2018

Sue Fuller’s staff is great!

Cindy M., customer since 2019

keeping customers updates on insurance changes giving customers extra time with date of cut off insurance incentives

Madelyn M., customer since 2018

The ladies in the office are awesome! They care about their clients. I been with Blackwell Nationwide and now Moulton for over25+ years

Customer since 2018

Improving coverage with savings when applicable

Peggy A., customer since 2018

I very much appreciated the help you gave me sorting through the process of changing my policy after my husband’s death. There are many things to take care of in that situation, but you made the auto & policy requirements easy. I am still so very thankful.

Customer since 2018

Professional and knowledgeable. I would recommend.

Customer since 2018

Always timely response when I need to contact for questions. Also happy with communications and personal attention to our needs.

Customer since 2018

fast t responses, quick service

Bruce F., customer since 2018

The Moulton Group has always been accomadting to my needs. Finding the best company to supply my insurance needs (car and rental insurance ). I am grateful they are hre for me.

Gloria R., customer since 2018

The team at Moulton has been highly responsive and helpful in our transition to SC

John L., customer since 2018

Great service quick response

Kerry B., customer since 2021

Always very professional, and prompt in returning phone calls.

John C., customer since 2018

I’m a person of loyalty and I just believe nationwide has done a great job. I’ve always appreciated the customer service and they have always been easy to speak with.

Joshua J., customer since 2018

Always personable and willing to help with any issues or claims.

Customer since 2018

Been with them for a few year and never had a problem. This agency is that best in my opinion.

Ana L., customer since 2018

Excellent customer service

Customer since 2020

Affordable, friendly, reliable service located close to home.

Debra P., customer since 2018

Prompt and helpful responses throughout the process following a car accident. Aaron Schmidt successfully expedited finding insurance for a sailboat. Staff have been easily accessible and helpful for both homeowner and commercial insurance needs. Louis says he is fine with you using his name re: the question below.

Louis K., customer since 2018

Always working hard to get best rates. Very friendly staff!

Rebecca G., customer since 2018

Customer Service and Employee responses to questions and concerns, are very professional and cordial!

Customer since 2018

Kind, patient, helpful....always. Response to issues or questions that need research are always expedient. Love their attitudes toward their work and customers!!

Deborah C., customer since 2018

Great customer service and when I call Shara is always very helpful.

Customer since 2018

Ms Bryant was very helpful in assisting with the request for auto insurance. Great public relation skills. She took the time to answer questions and educate me. Making me feel I was her top customer.

Customer since 2021

Susan was very knowledgeable and friendly. I enjoyed working with her to figure out my auto and home insurance needs.

Rachel B., customer since 2021

Always great customer service.

Casey C., customer since 2018

I was with your group long before you became Moulton. You give me good rates. But it is how informative and how nicely I am treated by your staff anytime that I call in with questions or new information.

Diane B., customer since 2018

We have worked with Susan Fuller and Susan Wilhide for many years and they are always responsive and helpful. I've referred many clients to them.

Deborah W., customer since 2019

Availability when I call, easy to work with, answer questions or find someone who can

Customer since 2018

Been there when we need help with anything

Gracie M., customer since 2019

Everything! responsive, knowledgeable, super helpful and friendly!! (Especially Felicia!)

Customer since 2018

We have found your agency to be responsive when we have a question but as senior citizens we are always interested in finding ways to budget carefully & would appreciate a call if there are any NC policy changes that could make our insurance coverage more affordable . VAB

Customer since 2018

Excellent customer service every time. Quick to respond & prompt in resolving the reason for the call.

Customer since 2018

Good customer service at a fair price.

Customer since 2018

The Moulton Insurance Group is amazing. I called them recently to explore increasing our home insurance because values and per square foot costs have gone up a lot. They increased our coverage while REDUCING our payments for both home AND car insurance! Yes, you read that correctly. We weren't expecting that. They saved us money for more coverage. What makes it even better is they are so knowledgeable, nice to work with and get back to you right away.

Gary N., customer since 2018

Friendly & helpful

Customer since 2018

Susan and tram provided great service!

Michael V., customer since 2020

I have been a customer for many years Always great to help and so customer friendly

Customer since 2018

Always responsive to my needs.

Customer since 2017

We truly appreciate your always friendly communications, attention to detail and willingness to answer all of my questions. No matter how small. We feel well represented.

Debby G., customer since 2018

I've had two auto accidents. One where I was rear-ended when I stopped for a stop sign, and the other when I was t-boned when turning right by someone who was turning left from the other side of the street. Both times, my insurance agents were so helpful with getting my cars repaired.

Customer since 2018

Everyone has always been so helpful. I have been with your group/company for many years. Always a pleasure to speak with anyone in the office. Thank you for your service.

Regina S., customer since 2018

I absolutely love working with Chari Looper and have been working with her for over 10+ years. Moulton is a great group overall.

Taffi G., customer since 2018

The staff at the Church Street Concord location is excellent. Efficient, friendly, and all are very knowledgeable.

Carl H., customer since 2019

Just recently, I have refinanced my condo. I needed information regarding my insurance to send to the mortgage company. All it took from me was one call and all of the information was sent to me and I was then able to send everything to my mortgage company.

Customer since 2018

You were prompt in getting back to me and gave me a couple of choices. You also made recommendations that I found helpful.

Dorothy G., customer since 2021

U seam to care about your customers and always try to help.

Kenneth S., customer since 2018

Felicia is my most trusted person in insurance and is always there to help me and advise me. She IS the reason I continue with Moulton!!!

David L., customer since 2017

The staff is always so helpful. They are so nice and gets right to the point of your problem. I wouldn't change anything about you guys.

Randi S., customer since 2019

You are very helpful and considerate when I come in or call the office to make my payment

Donald D., customer since 2019

Your are always available and go to great lengths to serve your clients

Barry C., customer since 2017

I know any time I have e questions I can call and get answers..you will help in any way you can

Customer since 2018

Communication with your team was great. Very helpful with all my questions and needs.

Chris C., customer since 2021

When I call, someone answers and helps me in a timely manner.

Eric R., customer since 2019

It's rare when I need something or have a question, but when I do, I am always able to speak to a human being who takes the time for me, has either the answer or knows how to get it and my issue is solved promptly! thank you!

Danielle S., customer since 2018

Customer service is exceptional. Any questions or needs we have are responded to quickly and thoroughly.

Exterior Construction Of The Carolinas ., customer since 2018

Moulton has provided good customer service when called upon. I appreciate the quick and knowledgeable reaction to my questions and requests.

Customer since 2020

YOUR AGENT GOES OVER & ABOVE TO TAKE CARE & MAINTAIN THE CUSTOMERS NEEDS

John H., customer since 2019

When I call you I always get a friendly voice and a name I recognize. It is so comforting to know that the same people are taking care of me year after year. Such great service!! Thank you all!

Customer since 2018

Customer service is great! Received all the information I needed in a very prompt, personal manner! Moulton took care of everything I needed. Thanks!

Kimberly S., customer since 2019

Personal service

Customer since 2018

You always answer your phone when I call. Your staff has responded to my concerns promptly and returned calls when necessary. You understand that service is the most important part of what you do. I do not need to Know everything about insurance, I have you.

Joel S., customer since 2018

Karen was awesome in answering questions and reassuring us that everything would be good with getting insurance on our new vehicle.

Customer since 2018

Taking the time to study coverages with your clients on request and present alternatives if they are possible.

Customer since 2018

Great service with attention to detail and need.

Pamela S., customer since 2021

I like the payment system.

Warner M., customer since 2018

Answered all questions when needed

Customer since 2018

I had a billing issue with Nationwide and your agent was extremely helpful.

Marian D., customer since 2018

Our experience has been wonderful whenever we have any questions about our car insurance or our business insurance we get a quick response.

Michelle D., customer since 2020

Processed my claim in a timely and professional manner.

Brenda B., customer since 2018

This group is just what it said a group of wonderful people who really cares about it clients. I went away and thought I was getting a better deal. But soon found out it was a mess. In this thick or things I received a phone. From the Moulton insurance group with a much better deal. And I have not looked back.

Debra M., customer since 2018

Your customer service is excellent

Danny D., customer since 2018

Always consistent with my insurance needs. Great customer service and pricing.

Customer since 2018

responsive to phone calls

Pamela M., customer since 2018

I love how this company is attentive to their clients. I’ve only been with you for a few months but I am considering switching the rest of my insurance needs with Moultoninsgroup.com.

Elizabeth A., customer since 2018

Everything you guys are great you get everything done professionally and fast

The Greek Grill ., customer since 2018

Amanda was awesome. She went above and beyond to help me.

Customer since 2018

Felicia and Meredith are always willing to help us out with information as needed. They are like family!!

Ted D., customer since 2018

Love working with Patti, she's amazing and always very helpful. England also helped me save alot when my home owners policy renewed this past year. Great team at the Rivergate/S Tryon location in Charlotte!!

Gretchen W., customer since 2018

We always get great and fast assistance. Felicia is who we request and always prefer to work with. She is extremely knowledgeable and very quick to resolve any concerns or issues we might have. Julie Freeman

Customer since 2018

You provide excellent Customer Svc. & are Efficient & Proficient. Customers feel Confident that We're being Provided the Best Service Possible.

Customer since 2018

I am totally satisfied with how you have given me insurance coverage for many, many, years. I appreciate the help I get when I need help with questions I need for my Insurance needs. Great Group to work with, Thanks.

Michael M., customer since 2018

Very helpful

Whitney H., customer since 2020

Being quick to respond and answer my questions

Michelle O., customer since 2018

Protected my assets and for always looking out for my best interest.

Michael W., customer since 2018

competent careful service

Customer since 2017

Wonderful team - very responsive!!!

Customer since 2018

Patty has always been kind and respectful when answering my questions or dealing with my account, always a pleasure to work with her.

Customer since 2018

you answered my questions promptly

Customer since 2018

Made everything easy.

Customer since 2020

You’re there when I need you!

Customer since 2018

helpful in obtaining the correct coverage

Customer since 2018

I have always enjoyed the personal interaction I have with people at Moulton Ins. anytime I may have a question. I always get to speak with a "Real" person who is friendly and able to answer my questions and assist me with any ins. needs I may have.

Samuel B., customer since 2018

This agency has a very high level of sincere customer service and efficiency !

Michael B., customer since 2017

Always answering the phone and very quick on taking care of my needs.

Customer since 2019

Kirsten Hampy has always given prompt and courteous service over the years.

Customer since 2018

Answer any questions right away

Jean K., customer since 2018

No matter who is in the office it seems everyone is willing to go out of their way to assist my needs at the time!

Customer since 2018

Great personal attention

Customer since 2018

Friendly service and quick to respond to your needs.

Customer since 2018

Very helpful

Howard F., customer since 2017

I visit your office occasionally but whether in person or by email Susan has been very good, efficient, knowledgeable and kind. Couldn't be better served. Thank you.

Customer since 2019

I appreciate your response to my questions!

Customer since 2018

The customer service is amazing! You guys are always friendly and help with anything I need.

Danielle S., customer since 2018

I love the customer service. It is always excellent. They are willing to help. Moreover I appreciate Nancy when I call and she recognizes me .

Givonna W., customer since 2018

Very responsive. Offers multiple insurance options that fits our needs not just pushes a particular company or products.

Customer since 2018

I've been with you a long time and you have treated me good

Paul R., customer since 2018

Whenever we have questions about our coverage, Nancy Wilson, is quick to get back to us. The customer service is fantastic.

Deborah L., customer since 2019

You got back to me very quickly with a price quote.

Customer since 2018

Whenever I call the office is on point very understanding have concern for the people they serve

Dawn P., customer since 2018

Answer my question return my phone call as soon as possible

Michelle W., customer since 2018

You have always responded well to my needs and requests.

Nathaniel W., customer since 2018

Always get quick responses when I have questions. Have shopped the internet Insurance companies, and found that Moulton Is just as competitive with those . I prefer to talk to a person.

Customer since 2018

Every time I ever had to call with a question or changing insurance adding cars, home owners insurance anything, it has been a pleasure talking with anyone! Always helpful everything was done asap!! Love Moulton insurance!

Customer since 2018

Personalized service exceeds expectations

Customer since 2021

Jennifer and chris have always been very helpful and professional.

Amy R., customer since 2021

Paying by phone was quick and easy.

Customer since 2018

Susan is always quick to respond, handles our needs and is always great to work with and has a positive attitude!

Customer since 2019

You aways provide ttention to detail!

Customer since 2018

I have always found the moulton group very professional and whenever I called they addressed my query without any delay. No complaints best customer service.

Customer since 2018

You guys have the best customer service. Great prices and services

Chris E., customer since 2019

Great communication and understanding of client requests

Deborah K., customer since 2020

Attentive, fast service. Agents always available and ready to help! Susan Fuller and Susan WIlhide are an exceptional team!

Customer since 2020

Awesome Customer Service

Sheryl H., customer since 2018

Very responsive, friendly and professional.

Customer since 2019

Your customer service .

Customer since 2018

Everyone is so kind and helpful. Quick responses from associates are greatly appreciated and lI ove having my payments automatically drafted.

Joanna B., customer since 2018

The person on the other end of the phone is what makes you guys so easy to speak with. Thank you

William G., customer since 2018

Customer service is great.

Timothy P., customer since 2018

I appreciate being able to come in and talk to someone IN PERSON rather than dealing with internet or phone contacts. In fact, I am seriously considering moving other insurance needs to your office.

Customer since 2018

Very responsive to call backs and information. Great rates.

Customer since 2019

You answered the phone when I called (for real!)

Panmar C., customer since 2018

When we had a home fire in 2020, Moulton Insurance and Nationwide Insurance was with us all the way. We were lost, but they guided us in every step.

Reginald W., customer since 2018

The office staff is very helpful, knowledgeable and always friendly.

Customer since 2018

When I had to change my homeowners insurance quickly due to a steep rate hike, my agent and her associate worked quickly to find a much lower rate as well as big savings on my auto insurance by using the same company for both. I'm on a fixed income so this was a blessing. Thanks Nancy and Andrew!

Customer since 2018

Because I'm happy with my insurance and the great service of Patti Burge.

Vahid E., customer since 2018

Great service… great coverage.

Customer since 2018

Always find the best policy to fit my budget and answer my questions quickly. A great company who looks out for me!

Customer since 2020

Amanda and Susan are the best the nicest the most helpful ladies thank you

Customer since 2020

Our family has been with Nationwide for 50 years. We have always felt that they were fair and took care of any claims that we might have. We became a part of The Moulton Group when our agent retired. We have found that they made the transition very easy and have been very helpful with any questions we might have and any changes needed to our policies.

Customer since 2018

The personal touch

Customer since 2017

Very helpful and convenient!

Brandi M., customer since 2021

Always helpful and knowledgeable.

Customer since 2018

Personal attention.

Customer since 2017

Great service!

Customer since 2020

I had 2 different claims and nationwide representatives were on point in doing there job. They showed caring in there voice. That's what customer service is all about. Both did exceptional work.

Linda M., customer since 2018

Handled my t enters insurance with ease

Customer since 2021

You give great service

Linda C., customer since 2018

Hi. To whom it may concern it is the hospitality and courtesy of getting back with you about a concern and solving the situation for you to make a sound decision on your insurance.

Customer since 2018

When I transferred here from PA I was looking to rent an apartment & needed to switch my car insurance. My Nation Wide agent in PA recommended you. And she was not wrong ! You answered a my questions, helped me chose the right renters insurance. And didn't skip a beat when I was involved in a car accident. Thank you so much for making me feel welcome. And knowing I am protected in my apt. as we as my car.

Tracy L., customer since 2019

Over many years of working with Kirsten Hampy, she’s always has been professional, knowledgeable, and very pleasant to work with. I’ve had a number of different types of insurance needs from cars, to homes to a boat and jet ski. She’s been very straightforward about my options and with helpful recommendations. In addition, the people that have assisted Kirsten over the years have been equally responsive when solving a problem or just simply answering a small question. My current contact, Cheri, has been delightful to with as well. I’ve had three different transactions with her recently and she’s been patient and diligent working through each transaction with me. Very responsive, personable and customer focused.

Customer since 2018

Excellent costumer service. Very well informed about all the policy options you offer.

Customer since 2018

I always receive timely service when I call and the proactive message on behalf of your customers is awesome and greatly appreciated!

Rodrickus G., customer since 2018

Boulton has been a great group for me. Their staff lets me know way in advance with reminders on what's coming up. I love the fact that if I call there will be a person that always has answers! They take care of me and I recommend them to anyone needing someone to make it all easier to handle it all! Thanks MIG!!

Paula H., customer since 2018

I love Felicia! Every time I call or email-she is awesome! She is very helpful and extremely prompt! The other ladies have been great too but I’ve been dealing with Felicia for years and I love that about her and the company!!

Terry T., customer since 2018

Any time I need something you guys are right on it and it's a pleasure to work with you guys. That's why I continue to buy my insurance there.

Joshua P., customer since 2018

I just love the customer service from the whole team!!

Bonita C., customer since 2018

Prompt replies to my questions

Customer since 2020

We have had Nationwide Insurance for several decades and it has never let us down.

Customer since 2017

I've been a customer for many many months

Benjamin S., customer since 2018

We (my deceased husband and I) have been Nationwide clients for close to 30 years. We needed help twice in those many years and found Nationwide to give us quick efficient and fair service. We moved from Florida to Concord, NC in 2010 and joined the Moulton Insurance Group and have found you to be reliable and friendly as well.

Vallaise K., customer since 2018

Keeping good communication on what I need to know on ins. Policies thank you

Lashonda H., customer since 2018

Being new to the area we looked on line, read favorable reviews of your agency, placed a call to you. Your staff was very friendly, knowledgeable, called us back promptly with coverage limits, rates. Our insurance concerns were met.

Customer since 2021

Very efficient well informed in different types of insurance coverage and professional.

Rufino V., customer since 2018

Always pleasant people to deal with.

Customer since 2018

Kelley and her staff at Moulton Agency are exceptional! We have auto, house and life insurance with them because they offer very personalized service and are attuned to our needs throughout the different stages of our lives. Kelley herself has personally assisted us during our various times of need and we are very grateful for her help! Can't recommend Moulton Agency enough for your insurance needs!

Jeana W., customer since 2018

Great service and care for me as a customer.

Julie C., customer since 2021

Shopping for the best policy

Timothy B., customer since 2018

Such a great, courteous and professional staff, and very down to earth; it’s always a great pleasure doing business with them.

Customer since 2018

We appreciated you help in changing carriers to get us the best deal.

Customer since 2018

Easy to contact and get answers,and easy to talk to,never bad attitudes

Customer since 2017

Kellie has been my insurance GO TO person for many many years , I feel like I am well protected

Gene M., customer since 2018

Keeping Patti as an employee. She is great.

Tracy B., customer since 2018

Good experience, friendly, what an insurance agency should be.

John B., customer since 2021

My family loves Susan! She always directs my questions/requests to the right person, and they get the job done! Quickly, efficiently, independently and with good communication. Lynne

Lynne A., customer since 2018

Your best asset for me is your top notch professional customer service. I feel taken care of when ever call. Also, I was offered a rate reduction without asking. That's Customer Service at it finest.

Curley W., customer since 2018

You have always been there right away if we had any issues and also resolved them always

Frank G., customer since 2021

Always responsive and friendly.

Customer since 2018

I’ve been a customer for many years and always have enjoyed doing business with Kelly.

Jerry P., customer since 2018

When I call you answer, now adays that does not happen.

Roger S., customer since 2018

Meredith helped get the best insurance at an affordable price

Rasheeda M., customer since 2019

Service & price of insurance

Customer since 2021

Moulton Insurance Group ALWAYS goes above and beyond for me and my family. Meredith and Nancy are great to work with!

Customer since 2019

As a new resident of the state, I was very pleased with the personal touch I could see and feel in the office. Having a real sincere business relationship is key to success.

Pauline H., customer since 2020

Always very helpful and pleasant. They get things done in a timely manner.

Customer since 2018

Just available when I have had questions.

Customer since 2018

Excellent service and particularly so in the event of a claim

Customer since 2018

You guys are always on board in a very timely manner.i appreciate that most of all friendly knowledgeable etc.

Customer since 2018

You have been responsive to all of our questions and needs in a timely manner which has made it very easy for us.

Customer since 2020

Always very prompt, knowledgeable and professional service.

Charlotte M., customer since 2018

These folks know us, our needs and our family.

Lewis S., customer since 2018

Patti is always so very helpful. She is why we are still there.

Carl H., customer since 2018

Everyone there has always been very responsive to my inquiries, very prompt, and courteous.

Customer since 2018

Friendliness, professional, keeping me up to date with insurance changes.

Customer since 2017

I not only would recommend Meredith Davis and Karen Hurt, I have. They take care of all my insurance needs with care. I have car, homeowners and golf cart insurance with them.

Cynthia W., customer since 2021

Love my agent Andrew Mitchell. He’s always makes sure I am taken care of.

Joshua R., customer since 2019

Great customer service and fair pricing

David S., customer since 2018

Great service my best neighbor (Patti) ever!!

Customer since 2020

Excellent service and very well-run business.

Larry S., customer since 2018

You guys are always very helpful when we need it! Jan and Rhonda ate the best!

Customer since 2018

Friendly personnel and always get to speak to a real person. When they say they'll get back to me if that can't answer a question when I call....they always do and in a timely matter.

Customer since 2020

Great customer service

Elizabeth S., customer since 2018

I worked with Andrew Mitchell. He is very knowledgeable and professional. He was quick to get the information I needed to change my coverage for my automobiles and home to Nationwide from a competitor. He is excellent on follow-up and I look forward to working with Andrew in the future.

Donald C., customer since 2021

You are very helpful with my car insurance and my homeowners insurance thank you very much.

Charlotte M., customer since 2021

I trust Kelly & staff tremendously. Their professionalism and friendly demeanor are second to none.

Reuben B., customer since 2018

I’ve been with this insurance group for many years and have never had any issues. They are professional and accessible.

Customer since 2018

Susan is great she takes care of everything I need for my business insurance and she always responds quickly.

Christine R., customer since 2018

Fast response to getting coverage on a new house. A little disappointed with lack of response from claims adjuster to questions.

Customer since 2018

Friendly courteous service and honesty and integrity.

Customer since 2018

Kirsten and her folks have always taken good care of me.

Clive B., customer since 2018

great customer service

Ronald D., customer since 2018

Always get fast answers to any concerns

Customer since 2018

Always looking out for my interests

Chris P., customer since 2018

Your people are helpful friendly and courteous every time I have had to interact with you.

Customer since 2018

Good customer service

Michael B., customer since 2018

I feel that you have always been fair and tool care of my needs. Thanks

Hampton S., customer since 2021

Great service! Taylor is awesome and super responsive! So are the staff!

Customer since 2021

Received a call back very quickly and we understand what tgey needed

Customer since 2019

Always available to assist us.

Customer since 2019

I have been with Moulton Insurance Group for more than 20 years now and this is a lovely group of people to do business with. I can always reach someone when I call with policy changes and questions and the customer service is stellar. In a world full of poor customer relations, THANK YOU for always exceeding my expectations!

Michael D., customer since 2018

Ms. Julie is very personable and caring. A professional, always there when we need her help and expertise.

Teresa I., customer since 2019

Timely service and always helpful agents. Thank you

Advance Pool Service Llc Dba Advan ., customer since 2021

Outstanding knowledge and customer service; thanks!

Ronald A., customer since 2019

Everything

Gregory F., customer since 2018

Moulton has provided me with clear understandings of my policy insurance as well as excellent communication. Moulton has outstanding customer service representative that have continue to provide me with quality services. I am very happy to be a customer. Thank you very much for great services provided.

Antoinette S., customer since 2021

My agent (Aaron) has been awesome over the many years I have been insured through your agency! Thank you for the great service. Keep up the good work.

Kurt G., customer since 2018

Anytime I have a question or a possible problem it is addressed promptly. I have been advised on occasion to up my coverage for certain things with a very Reasonable explanation. I have always trusted your judgements so that I will be covered in case of a situation that is unexpected but could possibly happen.

Customer since 2018

The Moulton staff are just very informed, committed to customer service, & follow up regularly! Can't thank them enough for what they do for me and our company!

Ann S., customer since 2019

Personalized service and caring. Always there to help.

Barry W., customer since 2018

Personable and professional service. The best combination!

Customer since 2022

You have been proactive on the business insurance. as for the household insurance, when we wanted the umbrella policy and you were concerned about our German Shepard. You were fine with us bringing him into the office so you could meet him.

Mike R., customer since 2019

My agents customer service is AWESOME

Customer since 2021

Answered all questions I have very promptly and made it very easy for our company to to business with your company. Customer service is top shelf service. Thank you for that.

Kevin M., customer since 2021

Great people that care, if ever need any info they are fast, and i feel my entire family is in great hands.

Helmi F., customer since 2018

Felicia is always there when we need her and responds quickly

Heart Gifts By Teresa ., customer since 2019

Good rates great service

Arnold P., customer since 2021

Have been easy to do business with

King Cove Owner's Association ., customer since 2019
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